Customer Service

covid-19 update:

In recent weeks, we have seen a heightened level of concern related to the spread of novel coronavirus (covid-19). We recognize that this may be an unsettling time and want to assure you that BMO is taking action to safeguard the health and well-being of our customers, our employees and their families.

We are currently prioritizing assistance for card members who have travel bookings scheduled within the next seven (7) days. If your travel plans are more than seven (7) days in the future, we appreciate your patience as we focus on customers with the most urgent travel needs at this time. Card members with travel plans within the next seven (7) days are encouraged to contact the Club Rewards Call Centre at 1-800-234-4034 for assistance between the hours of 9 a.m. – 9 p.m. Eastern, seven (7) days a week.

For the latest cancellation or change policy information, please visit the airline or other travel service provider’s website directly.

Service is our hallmark. Rest assured.

We're ready to help — whether you're at home or traveling abroad.

Professional cardmembers can contact us online via our secure comments and suggestion form

Monday – Friday: 8a.m. – 8p.m. (ET)

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Toll-free fax: 1 8 5 5 8 0 3 7 3 4 1

Diners Club
PO Box 3200 RPO Streetsville
Mississauga, Ontario
L5M 0S2

Email:
dinersclub.service@bmo.com

(24 hrs a day, 7 days a week)

In Canada and the U.S.:
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From elsewhere, call collect:
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Toll-free fax:
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Diners Club
P.O. Box 5000 Station F
Toronto, Ontario
M4Y 2T1

(24 hours a day, 7 days a week)

In Canada and the U.S:
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From elsewhere, call collect:
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https://dinersclubassistant.ca

bmo.tps@bmo.com

For inquiries and lead referrals please email bmo.sps@bmo.com
or call 1 8 7 7 2 6 2 5 9 0 7

Diners Club
P.O. Box 6044
Station Centre-Ville,
Montreal, QC
H3C 3X2

Bank Name: BMO Bank of Montreal
Account Name: Incoming Wires
Account #: 2 6 9 5 1 9 9 8 9 4 0

Address:
55 Bloor Street West
Toronto, ON
M4W 3N5

swiftcode: BOFMCAM2

Diners Club
Remittance Processing - Symcor Inc.
650 Bridge Street
Montreal, Quebec, H3K 3K9

Diners Club
P.O. Box 3100
Streetsville, Ontario
L5M 0S1

Professional Card Collections
Monday – Friday: 8 a.m. – 4 p.m. (ET)
In Canada and the U.S.:
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Corporate Card Collections
Monday – Friday: 8 a.m. – 4 p.m. (ET)
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Monday – Friday: 8a.m. – p.m. (ET)
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By fax:
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Diners Club
P.O. Box 3200 RPO Streetsville
Mississauga, Ontario
L5M 0S2

Monday – Sunday: 9a.m. – 9p.m. (ET)

Inquiries, redemption:
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Club Rewards Management
55 Bloor Street West
Toronto, ON
M4W 3N5

Car Rental Collision Damage Waiver and Personal Effects Benefits
Car Rental Accidental Death and Dismemberment Benefits
Common Carrier Accidental Death and Dismemberment Benefits
Lost or Stolen Baggage Benefits
Baggage Delay Benefits
Hotel/Motel Burglary Benefits
Flight Delay Benefits
Unexpected Return Home Benefits
Assistance Services

Allianz Global Assistance

Toll-free: 1 8 7 7 7 0 4 0 3 4 1 (In Canada & U.S.)
Collect: 1 5 1 9 7 4 1 0 7 8 2 (from elsewhere)

Customer Service

covid-19 update:

Service is our hallmark. Rest assured.

Corporate Program Managers